Legal
Terms of Service
Version 1.2 · Last updated August 7, 2026
Public Terms of Service. Homexus also maintains a contractor-specific version (below) that applies when you use Homexus as a contractor.
1. Acceptance & Eligibility
By creating an account, checking "I agree," or using Homexus, you agree to these Terms. You must be at least 18 years old and able to enter a binding contract.
2. What Homexus Is — and Is Not
Homexus is a technology platform and information tool that helps homeowners organize their home and connect with independent contractors. Homexus is a neutral intermediary only. Homexus is not a contractor, home-service provider, general contractor, broker, agent, employer, or partner of any contractor, and does not perform, supervise, direct, or control any work. Homexus is not a party to any agreement, quote, estimate, or transaction between you and a contractor. Every such agreement is solely between you and the contractor.
3. Verification Is a Limited Check — Not a Guarantee, Not a Background Check
Homexus performs a basic, point-in-time review of certain contractor-submitted documents such as a trade license and certificate of insurance. You acknowledge this is NOT: a guarantee of any contractor's honesty, quality, competence, safety, or reliability; a criminal background check, identity check, or reference check — Homexus does not perform background checks and makes no representation about any contractor's criminal history or character; ongoing verification, as documents may lapse after review; or an endorsement or warranty of any contractor. A "Verified" badge means only that a contractor submitted documents that appeared facially valid at one point in time. It is not a substitute for your own investigation.
4. Your Due Diligence and Assumption of Risk
You are solely responsible for independently vetting any contractor before hiring, communicating with, allowing into your home, or paying them — including checking references, confirming licensing and insurance directly with issuing authorities, agreeing scope and price in writing, and confirming completion before payment. You knowingly and voluntarily assume all risks of selecting a contractor, of allowing any person onto your property, and of the work performed, including property damage, theft, injury, defective work, non-performance, delay, and fraud.
5. Payments Are Between You and the Contractor
Homexus does not process, hold, escrow, guarantee, or collect payments between homeowners and contractors. All pricing, deposits, and payment are arranged and completed directly between you and the contractor. Homexus is not responsible for any payment, deposit, refund, overcharge, non-payment, or payment dispute.
6. Disputes and Release
Any dispute, claim, damage, or loss arising out of or relating to a contractor, their work, conduct, or any transaction is solely between you and the contractor. You agree to pursue it directly with the contractor and release Homexus and its owners, officers, and affiliates from any and all such claims, known or unknown. Homexus has no duty to mediate, and any voluntary assistance does not create liability.
7. Safety and Emergencies
Homexus is not an emergency service. For emergencies such as gas leaks, fire, active flooding, or electrical hazards, call 911 and the appropriate utility or authority. Do not rely on the platform, notifications, or AI features for urgent or safety-critical situations. You are responsible for securing valuables, disclosing hazards, and taking reasonable precautions when any person is at your property.
8. AI Features and Information — No Professional Advice
The platform, including AI Home Expert, maintenance suggestions, cost estimates, and information, is informational only and is not professional, engineering, legal, financial, or safety advice. Do not rely on it for structural, electrical, gas, or code-compliance decisions — consult a qualified licensed professional. AI output may be inaccurate or incomplete.
9. Reviews and User Content
If you post reviews, photos, or other content, you grant Homexus a non-exclusive, royalty-free license to use and display it in connection with the service. You are responsible for your content; it must be truthful, lawful, and non-defamatory. Homexus does not endorse and is not responsible for any user content, review, or rating, and may remove content at its discretion.
10. Acceptable Use
You agree not to provide false information, use the platform for fraud, harassment, or unlawful purposes, circumvent verification, scrape or misuse data, or interfere with the service. Homexus may suspend or terminate accounts that violate these Terms.
11. Disclaimer of Warranties
THE PLATFORM AND ALL FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Homexus does not warrant any contractor, work, or outcome.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEXUS AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, PROPERTY DAMAGE, OR PERSONAL INJURY ARISING FROM CONTRACTOR CONDUCT OR WORK. HOMEXUS'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID HOMEXUS IN THE PRIOR TWELVE MONTHS OR ONE HUNDRED DOLLARS ($100).
13. Indemnification
You agree to indemnify, defend, and hold harmless Homexus and its owners, officers, and affiliates from any claims, damages, liabilities, costs, and attorneys' fees arising from your use of the platform, your dealings or disputes with any contractor, your content, or your violation of these Terms or any law.
14. Binding Arbitration and Class-Action Waiver
Any dispute between you and Homexus will be resolved by binding individual arbitration, not in court. You and Homexus waive the right to a jury trial and waive the right to participate in a class action or class-wide arbitration. Either party may bring an individual claim in small-claims court. You may opt out of this arbitration provision by emailing legal@homexus.com within 30 days of first accepting these Terms.
15. Privacy
Your use is also governed by the Homexus Privacy Policy. You consent to receive service-related communications.
16. Changes and Termination
Homexus may modify these Terms; material changes will be presented for re-acceptance, and continued use constitutes acceptance. Homexus may suspend or terminate access at its discretion.
17. General
These Terms are governed by the laws of the State of New Jersey. If any provision is unenforceable, the remaining provisions stay in effect. These Terms are the entire agreement between you and Homexus regarding the platform. Sections 3–14 survive termination. Questions: legal@homexus.com.